Returns must take place within 30 days from the original shipment date in order to receive a credit back in the original form of payment.
Returns received more 30 days after date of shipment will not be accepted and will be returned to sender.
All products being returned or exchanged must be in new condition.
Exchanges are subject to availability.
We cannot accept COD returns.
Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement.

Sincere Naturals products are shipped through Federal Express.

United States Shipments:

Ground
$5 flat rate

2nd Day
$14 flat rate

Overnight
$21 flat rate

*Additional fees apply for the shipment of international orders*